AtexStudio
How it works

How the marketplace works, step by step.

From joining as a seller to a buyer's order being delivered and paid out: what happens at each step, how long it takes, and who is responsible for what. AtexStudio runs the marketplace, our partner payment processor handles payments, sellers sell, buyers buy.

Seven steps

What happens, in order

Most sellers finish steps 1 to 4 in one sitting and are listed on the marketplace the same day.

Start step 1
  1. 1

    Create your account

    About a minute

    Sign up with your name, email and a password, or with Google. Confirm your email.

  2. 2

    Set up your store

    About ten minutes

    Five short steps: whether you sell as an individual or a business, your store name and address (yourname.atexstudio.com), logo and colours, your payout address and a support email. Your storefront is created straight away with a home page and policies filled in.

  3. 3

    Verify your identity

    About two minutes, usually approved the same day

    A photo of your ID and a selfie, run by our payment partner inside your account. Businesses verify the company once the owner is cleared. Once you are verified, your listings go on the marketplace and checkout opens.

  4. 4

    List products and services

    As long as you like

    Name, price, description, images, highlights and the marketplace category buyers will find it in. Upload files for digital products, or describe what you deliver for services. Add coupons and the questions you need answered.

  5. 5

    Buyers find you and order

    Under a minute

    Buyers find your listing on the marketplace or your store, click "Buy now" and check out on your storefront: their details, their requirements for a service, then a card payment on the partner's secure form. They get a receipt and an account.

  6. 6

    Deliver

    Instant for files

    Files unlock instantly. For services you deliver files and a note on the order page. Every step is recorded in the order's delivery tracking.

  7. 7

    Get paid

    On your schedule

    Payments settle into your balance with the payment partner. Withdraw to your bank, wallet or another supported method whenever you like.

Who does what

Clear responsibilities at every step

AtexStudio runs the marketplace, the sellers' storefronts, checkout and delivery records. Our partner payment processor handles card payments, balances and payouts. Sellers run their business. Buyers buy from them.

StepAtexStudioPayment partnerSellerBuyer
Opening the storeProvides the storefront, the setup wizard and ready-made pagesOpens your account in your nameChooses the name, branding and products—
ListingLists verified sellers' products and services on the marketplace—Publishes listings and picks their categoryBrowses, searches and compares sellers
Identity checkRuns the check inside your account and shows what is neededVerifies you (and your business)Takes the photo ID check—
CheckoutHosts the seller's store and checkout page, prices the orderServes the secure payment step and processes the paymentSets prices, coupons and questionsClicks "Buy now", enters details on the seller's store and pays securely
DeliveryDelivers files, notifies both sides, records every step—Delivers services on the order pageDownloads files or receives the delivery
Support and refundsCarries messages; escalations at the disputes addressReturns refunds to the cardAnswers customers, decides refunds under their policyMessages the store from the order
MoneyNever holds funds; shows balances and feesHolds the balance, pays out to your accountChooses the payout method, withdraws—
Behind the scenes

What keeps orders safe

The parts you never have to set up.

Secure checkout

Every checkout is secure and PCI-compliant, and the payment itself is processed by our partner payment processor.

Payments settle reliably

Each payment is confirmed three ways: the checkout, the partner's notifications and a regular check, so no order is lost.

Signed download links

Every link is signed and expires. Each download is logged with time, IP, country and file fingerprint.

An order record

Events are written as they happen and never edited, ready to share when a question comes up.

Questions

How it works: questions

Can't find what you need? Write to [email protected] or see the full FAQ.

How long does it take to start selling?

Setup takes about ten minutes. Your storefront exists as soon as you finish; your listings go on the marketplace and checkout opens once your identity check is approved, usually the same day.

Who processes the payment?

Our partner payment processor, on an account opened in your name. AtexStudio runs the secure checkout and the processor handles the payment itself.

Who delivers the order?

AtexStudio delivers downloadable files automatically. For services, you deliver on the order page; AtexStudio emails and notifies the customer and records the delivery.

Get started

Start selling on AtexStudio

Free to join, no monthly fee. List your products and services on the marketplace, get your own storefront and verify once with a photo ID.